Terms & Conditions

Last Updated: August 20, 2020

Joan Morais Cosmetics School produces this website, all documents, formulations, files, audio/visual files, communications, and graphics defined as “materials” available for your use, subject to these Terms and Conditions of this site. Site refers to https://joanmorais.com/, https://joanmoraiscosmeticsschool.com, https://www.joanmorais/blog, https://www.theformulatorslab.com.

At the Site, we provide online classes and courses, webinars, downloadable eBooks, and consulting services.

Acceptance of Terms of Use

The Site is only for individuals aged 14 years or older. If you are under 18 years old, review this Terms of Use Agreement with your parent or guardian to make sure that you and your parent or guardian understand it.

We provide access to the Site subject to the Terms of Use, which may be updated by us from time to time without notice to you. By accessing, browsing, using, or downloading any materials from the Site, whether you purchase them or not, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Use, Agreement, and our Privacy Policy at the Site. If you do not agree to any of these terms, please do not use the Site.

All materials are copyrighted and owned by Joan Morais Cosmetics School, The Formulators Lab LLC and Joan Morais. The materials may not be reproduced, copied, or distributed in any way, in part or in whole, without prior written approval from Joan Morais. Any unauthorized use of the materials (defined above) is prohibited. Joan Morais gives permission to students and clients at the Site to make the formulas and sell the resulting formulation/product. Joan Morais does not grant permission to copy, share and distribute these formulas, procedures, and other information without the written consent from Joan Morais.

Digital Products, Online Courses, Classes Policy

All digital products are nonreturnable and nonexchangeable.

There are no refunds or credits on any digital products with immediate access, online courses, classes, webinars, and eBooks. Please make sure you understand what you are purchasing prior to purchasing. Digital products such as eBooks/downloads and online classes and courses may give you immediate access with the download link and access to the course or class. There is no possible way to return a digital product, possession is taken immediately after purchase. If you have any questions about the product or need assistance accessing the digital product, please email us at info@joanmorais.com or call us at 1-707-426-9480. We are happy to assist you.

All publications and materials including documents, downloads, audio/visual files by the Site are copyrighted materials and cannot be shared unless given permission in writing by Joan Morais.

Registered User Account, Password, Security

By purchasing a course or class, you will become a Registered User and need to create an account with a Username, Password, and additional information for authentication. Each Username and Password can only be used by one Registered User and are not to be shared without the written permission from Joan Morais. We have a system that tracks if the course or class is being shared. If we deem you have shared your password with access to the course and the digital downloads, we reserve the right to revoke your access to the course and close your account with no refund or credit to you. You are solely responsible for the safekeeping of your username and password. If your username and password have been compromised, you must immediately notify us. We have the right to change a username or password without your permission. You agree that you are fully responsible for your progress and product making results. We offer no guarantees on your product making results. The results experienced by each person may vary significantly depending on the type of equipment used and the ingredients. You are responsible to research your country and region for cosmetic making guidelines and regulations and do the necessary cosmetic marketing testing.

The Site may contain links to external sites. Accessing the external sites is at your own risk. We do not endorse and are not responsible for the content at the linked external sites.

Lifetime Course Access

Lifetime course access: You will have complete access to the class or course for as long as the class or course exists at Joan Morais Site. This includes if the course or class is discontinued due to a change in the courses and classes offered, website transfer and/or unforeseen circumstances. We will do our best to keep the class or course available for as long as we can, and most lifetime course access classes or courses are available for several years. The Facebook Group is a complimentary free addition. There is no lifetime access to the Facebook Group and may be discontinued at any time.

Professional Natural Hair Care Product Making Course and Professional Natural Skin Care Product Making Course

The 8-week mentored, and guided course requires pre-registration before the course start date. Access to the course will be available on the first day of the course start date unless otherwise stated for early access. There are no refunds or credits on the course on immediate access you have access to the entire course and downloads.

Cancellation of Classes

There are no refunds or credits given to any classes. Access to the classes and downloads are immediate, therefore you are in possession of the class, and it cannot be canceled, returned, or credited.

Cancellation of Consultation

The appointment time you selected is scheduled and blocked off Joan Morais’ calendar. Joan reserves this time out of her schedule for you. Therefore, there are no refunds on cancellations. With written notice of cancellation at least 24 hours in advance of a consultation, we will issue you a voucher for future use for a consultation to be used within 6 months. If this reschedule consultation is cancelled, there will be no refunds or credits to reschedule a consultation. If you are a no show or cancel less than 24 hours of your scheduled appointment, there are no refunds and no credit for a rescheduled consultation. To cancel notify us in writing, email us at info@joanmorais.com.

The Right to Refuse Service

We reserve the right to refuse service and access to the site to any person for any reason. We do not tolerate abusiveness, misuse of this site and sharing of our copyrighted materials and courses. We, Joan Morais, reserve the right to not accept any individual as a Registered User and may accept or reject any registration in its sole discretion. In addition, Joan Morais may immediately deactivate any account and revoke access at any time to any services and products at the site, without credit or refund if you violate these Terms of Use or other agreements at the Site.


All content provided by Joan Morais Cosmetics School is the result of research and experience by Joan Morais, Joan Morais Cosmetics School and The Formulators Lab LLC. Joan Morais Cosmetics School has tried to be as precise as possible with the description of the ingredients and the recipes. We do not make any claims regarding any of the ingredients, recipes, medical claims, or therapeutic claims. We do not imply or intend any claims to diagnose, treat, cure, or prevent any illness or disease. We do not offer any medical or therapeutic advice. If you think you have a medical or health problem, you should consult with your therapist or medical doctor. Joan Morais Cosmetics School, Joan Morais, The Formulators Lab LLC, and affiliates are not responsible for the reliability or accuracy of any opinions, advice, products, or statements made on the site. We recommend everyone to do their own additional research about the safety and storage of each ingredient, perform required pre-market tests for producing cosmetics and follow the USA FDA regulations, city and state regulations for cosmetics and the regulations in other countries and regions.

Joan Morais Cosmetics School may amend this Terms and Conditions at any time with the newly amended Terms and Conditions posted. It is effective as soon as it is revised. Your continued use of the sites following any revisions indicates your acceptance of the revised Terms and Conditions.

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