The Formulators LAB® Is BBB Accredited With an A+ Rating
We are proud to share that The Formulators LAB® | Joan Morais Cosmetics School is a BBB Accredited Business with an A+ rating from the Better Business Bureau.
Our business began in 2003, and in 2006 we launched online cosmetic formulation with a mission that continues today: to provide professional, practical education in the art and science of cosmetic formulation.
For more than two decades, we have taught students from around the world how to formulate professional-quality skin care and hair care products and develop the skills needed to become cosmetic formulators.
Our BBB Accreditation and A+ rating reflect our commitment to operating our business with transparency, integrity, honesty, and care for our students and customers.
The Formulators Lab LLC has been a BBB Accredited Business since August 11, 2022 and currently maintains an A+ BBB rating.
What Does BBB Accreditation Mean?
BBB Accreditation is awarded to businesses that meet the Better Business Bureau’s Standards for Trust and commit to continuing to uphold those standards.
These standards focus on ethical business practices, honest advertising, transparency, customer responsiveness, privacy, and integrity.
For us, these principles are especially important because our relationship with our students extends far beyond the purchase of a course or class. We want our students to feel supported throughout their education and as they continue developing their skills as cosmetic formulators.
The 8 BBB Standards for Trust
As a BBB Accredited Business, The Formulators LAB® commits to meeting and maintaining the following standards:
- Build Trust
Maintain a positive and trustworthy track record in the marketplace. - Advertise Honestly
Represent our courses, classes, products, pricing, and services accurately and follow ethical advertising practices. - Tell the Truth
Clearly and honestly communicate what our students and customers can expect from the products and educational programs we offer. - Be Transparent
Provide clear information about our business, policies, services, pricing, and other important details that may influence a customer’s decision. - Honor Promises
Fulfill the commitments and representations we make to our students and customers. - Be Responsive
Respond to questions, concerns, and disputes promptly, professionally, and in good faith. - Safeguard Privacy
Protect the personal information entrusted to us and responsibly manage the information we collect. - Embody Integrity
Conduct our business relationships and commitments with honesty, integrity, and good faith.
More Than 20 Years of Cosmetic Formulation Education
The Formulators LAB® | Joan Morais Cosmetics School, is an online trade school specializing in professional cosmetic formulation education.
We teach the practical art and science of formulating natural and plant-based skin care and hair care products.
Our philosophy has always been:
Start with us and grow with us.
Thousands of students from around the world have participated in our formulation training. Some join us because they want to understand how professional cosmetic products are created. Others are preparing to formulate for their own brands, develop products professionally, or take their existing cosmetic businesses to the next level.
We take great pride in maintaining a personal connection with our students and providing continued education, formulation knowledge, support, and community as their skills grow.
Professional Cosmetic Formulation Courses
For students who want comprehensive professional training, we offer our two signature programs with lifetime course access:
Professional Natural Skin Care Product Making Course
Learn the principles, ingredients, techniques, and formulation methods used to develop professional skin care products.
Professional Natural Hair Care Product Making Course
Learn how to professionally formulate shampoos, conditioners, styling products, treatments, and other natural hair care products.
Students who successfully complete the applicable course requirements can earn a Diploma Certification from The Formulators LAB® | Joan Morais Cosmetics School.
The Formulators LAB® Classes
In addition to our professional courses, The Formulators LAB® offers individual, product-focused formulation classes for formulators who want to continue expanding their knowledge and skills.
Our classes explore specific products, ingredients, formulation techniques, sustainability considerations, plant-based ingredients, and new approaches to cosmetic formulation.
Whether you are just beginning or continuing your education as an experienced formulator, you can choose the classes and courses that support where you are in your formulation journey.
Start Your Formulation Journey With Us
For more than two decades, our purpose has remained the same: to teach cosmetic formulation in a practical, professional, and approachable way while supporting our students as they develop real formulation skills.
Our BBB Accreditation and A+ rating are meaningful to us because they reflect the principles we have worked to build our business around—trust, transparency, integrity, and a commitment to our students.
We invite you to explore our professional courses and LAB classes and discover the next step in your cosmetic formulation education.
Diploma Courses (Lifetime Course Access)
LAB Classes
We offer individual Product Focused, Sustainable, Plant-Based Formulation Classes.
Check out our LAB Classes here.
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